Claudia Sotomayor

Own compliance, finance, legal and customer operations.

• Lead KYC and enhanced due diligence, from identity verification and fraud review to high-risk customers.
• Run AML monitoring and regular reporting to financial intelligence units in two jurisdictions.
• Built the case-tracking system and procedures that make every compliance decision auditable.
• Automated recurring regulatory reports with AI, keeping a person in charge of every identity decision.

• One-on-one consulting on self-custody, multisig, nodes, mining and personal security. Guest on The Bitcoin Mentor Podcast.

• Designed command-and-control centers for a $4B+ Major Range and Test Facility Base earthquake-recovery program.
• Tracked 800+ requirements, budget and schedule; briefed the architecture to government stakeholders in design reviews.

• Owned every phase of new product introduction: initial strategy, product concepts, market-needs analysis, requirements and post-launch support.
• Ran Agile software development through epics and user-story mapping.
• Defined what success looks like for each launch in product requirements documents (PRDs) and trained the Sales and Support teams on new products.
• Coordinated work across teams to take ideas from 0 to 1.
• Tracked post-launch success and user experience through website metrics, user interviews and support tickets, and iterated on the product.

• Took bitcoin-mining products from strategy and PRDs through Agile delivery, launch and post-launch iteration.

• Ran and designed video communications infrastructure for three command centers and their datacenter supporting live weapons testing on the Sea Range.
• Led a $1.4M upgrade from 30-year-old analog video to a low-latency networked system with zero mission downtime.
• Wrote requirements, test plans and CONOPS; managed procurement and earned value. Held a DoD security clearance.

• Diagnosed failure mechanisms in integrated circuits and reported findings to customers in formal reports.
• Ran failure analysis with a range of characterization and troubleshooting methods: ATE, X-ray, chemical etching, infrared, elemental analysis (EDS), electron microscopes and liquid-crystal hot-spot detection.
• Worked with outside FA labs on special projects.
• Reported findings to customers and internal stakeholders to eliminate failures and improve yield.

• Ran material selection and failure analysis on electronic piece parts and electromechanical assemblies, giving data and solutions to avionics development, production and manufacturing.
• Worked across teams to put holistic fixes in place.
• Ran in-depth qualification experiments and destructive physical analysis to find the root cause of failures in flight termination system (FTS) avionics assemblies; the results helped scale up production.
• Gathered and interpreted qualification data with X-ray, Vickers hardness, DSC, FTIR and SEM.
• Developed a thermal profile for circuit-board rework that improved the quality and consistency of reworked jobs.
• Wrote detailed reports and SOPs documenting experiment results, processes and instruments.

• Prepared, characterized and analyzed integrated circuits with electron microscopy and elemental analysis (EELS and EDS) to monitor new manufacturing processes and catch defects; the results supported manufacturing and prevented production delays.
• Worked with the yield-enhancement and process-engineering groups to correct manufacturing defects.
• Prepared microscope specimens by chemical etching and mechanical polishing.
• Ran focused ion beams (FIB) for in-situ lift-outs of nanoscale defects and imaged them with scanning and transmission electron microscopes (SEM and TEM); troubleshot the equipment when it malfunctioned.
• Ran a comparative study of iridium vs. platinum sputter coaters to pick the best value for a new equipment purchase.

• GPA 3.51

• GPA 3.51 · Commencement Speaker Award · Vladimir Grodsky Memorial Scholarship · Florida Bright Futures Scholar · Dean's List